Legal

Privacy Policy

Last Updated: 10 June 2026 | Effective: 10 June 2026

Damri AI ("we", "us", or "our") is committed to protecting the personal data of everyone who visits our website or enrolls in our courses. This policy explains what information we collect, how we use it, and the choices you have.

This policy applies to all data processing activities carried out by Damri AI, based at 156 Bang Lamphu Lane, Phra Nakhon, Bangkok 10200, Thailand. It is governed by Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

If you have questions about this policy, contact us at [email protected].

1. Data We Collect

We collect personal data in the following situations:

Enquiry form: Name, email address, phone number (optional), and message content.
Course enrollment: Name, email address, phone number, and payment information (processed by our payment provider; we do not store card details).
Website analytics: IP address, browser type, pages visited, and session duration — collected via analytics tools when you consent to analytics cookies.
Communications: Records of email exchanges between you and our team.

We do not collect sensitive data (health information, financial account numbers, identity card numbers) unless necessary and explicitly consented to.

2. Legal Basis for Processing

Contract: Processing necessary to deliver a course you've enrolled in.
Consent: Analytics cookies and marketing communications (you may withdraw consent at any time).
Legitimate interest: Responding to enquiries, maintaining records, and improving our services.
Legal obligation: Compliance with Thai tax and business regulations.

3. How We Use Your Data

To respond to enquiries about courses
To enroll you in and deliver courses you've purchased
To assign and facilitate communication with your mentor
To send administrative messages about your course (schedule reminders, material updates)
To issue completion records upon finishing a course
To improve course content and website usability using aggregate analytics data
To comply with legal and regulatory obligations in Thailand

We do not use your data for automated decision-making that produces legal or similarly significant effects on you.

4. Data Sharing

We do not sell or rent your personal data. We may share data with the following categories of recipients:

Payment processors: To process course fee payments securely (data transferred under standard contractual terms).
Email service providers: To send course-related communications.
Analytics providers: To understand website usage (only with your consent to analytics cookies).
Legal authorities: If required by Thai law or court order.

All third-party service providers are required to process data only according to our instructions and applicable law.

5. Data Retention

Enquiry data: Retained for 12 months after the last interaction, then deleted.
Enrollment and course records: Retained for 5 years for legal and accounting purposes.
Analytics data: Retained in aggregated form; individual-level data deleted after 14 months.
Email communications: Retained for 24 months, then reviewed for deletion.

6. Cookies

We use cookies on this website. Essential cookies are required for the site to function. Optional cookies (analytics, preferences) are only set with your consent. See our Cookie Policy for full details.

7. Your Rights Under Thailand's PDPA

As a data subject, you have the following rights:

Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate data.
Right to erasure: Request deletion of your data in certain circumstances.
Right to restriction: Request that we limit how we use your data.
Right to portability: Receive your data in a machine-readable format.
Right to object: Object to processing based on legitimate interest.
Right to withdraw consent: Withdraw consent at any time for consent-based processing (this does not affect processing already carried out).

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

If you believe your data has been processed in breach of the PDPA, you may lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand.

8. Data Security

We take reasonable technical and organisational steps to protect your personal data, including encrypted data transmission (HTTPS), restricted internal access, and regular review of our data handling practices. In the event of a data breach likely to affect your rights and freedoms, we will notify you and the PDPC as required by law.

9. Children

Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that we have collected data from someone under 18 without appropriate consent, we will delete it promptly.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies before providing any personal data.

11. Policy Updates

We may update this policy from time to time. If we make material changes, we will notify enrolled learners by email and update the "Last Updated" date at the top of this page. Continued use of our services after an update constitutes acceptance of the revised policy.

12. Contact

For any privacy-related questions or to exercise your data subject rights:

Email: [email protected]
Address: 156 Bang Lamphu Lane, Phra Nakhon, Bangkok 10200, Thailand
Phone: +66 2 815 47 26 (Mon–Fri, 9:00–18:00 ICT)